Terms of service

Last updated: 8/11/2026

These Terms of Service ("Terms") govern your access to and use of hartfordandco.com (the "Site") and any purchase you make through it. By accessing the Site or placing an order, you agree to these Terms.

1. Overview

Hartford & Co. operates the Site and sells products to customers in the United Kingdom. By using the Site, you represent that you are at least the age of majority in your jurisdiction, or that you have given us consent to allow a minor dependent to use the Site.

2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without express written permission from us.

3. Products & Pricing

All prices are listed in GBP (£) and are subject to change without notice. We reserve the right to limit quantities, discontinue products, and correct pricing errors, even after an order has been placed.

4. Orders & Payment

By placing an order, you confirm the information provided is accurate and complete. We accept the payment methods listed at checkout. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraud.

5. Shipping & Delivery

We currently ship to addresses within the United Kingdom only. Please see our Shipping Policy for delivery timeframes, costs, and carrier information. Risk of loss and title for items passes to you upon delivery to the carrier.

6. Returns & Refunds

Please see our Refund Policy for details.

7. Intellectual Property

All content on the Site - including text, graphics, logos, images, and software - is the property of Hartford & Co. or its licensors and is protected by applicable intellectual property laws.

8. Prohibited Uses

You may not use the Site: for any unlawful purpose; to infringe our or others' intellectual property rights; to harass, abuse, or harm another person; to submit false or misleading information; or to interfere with the security features of the Site.

9. Disclaimer of Warranties & Limitation of Liability

The Site and all products are provided "as is" without warranties of any kind, to the fullest extent permitted by law. Hartford & Co. shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or products purchased through it.

10. Indemnification

You agree to indemnify and hold harmless Hartford & Co. and its affiliates from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.

11. Governing Law

These Terms are governed by the laws of United Kingdom, without regard to conflict of law principles.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Changes are effective upon posting to the Site.

13. Contact Details

Business Name: Hartford & Co
Legal Entity / Owner: GS Company
Business Registration Number: 18619541008
Business address: Via Fontespina 30, Fiumicino, RM, 00054, Italy

Customer Service Hours
Monday to Friday: 9AM - 4PM (GMT)
Saturday and Sunday: Closed

We aim to respond to your inquiries within 24 hours.

Email: info@hartfordandco.com

Phone: +44 20 3807 1513