Last updated: 8/14/2026
Accepted Payment Methods
We accept the following payment methods at checkout:
- Major credit and debit cards (American Express, Maestro, MasterCard, UnionPay, Visa)
- Shop Pay, Apple Pay, Google Pay
All payments are processed securely through Shopify Payments. We do not store your full credit card details on our servers.
Currency
All prices on the Site are listed and charged in British Pound (GBP).
When You're Charged
Your payment method is charged at the time you place your order. If we are unable to fulfill part or all of your order, we will refund the relevant amount to your original payment method.
Billing Information
You agree to provide current, complete, and accurate billing information for all purchases made on the Site. You agree to promptly update your account and payment information so that we can complete your transactions and contact you as needed.
Payment Security
All transactions are encrypted using industry-standard SSL technology. Our payment processors are PCI-DSS compliant, meaning your card information is handled according to strict industry security standards.
Failed or Declined Payments
If your payment is declined or fails to process, your order will not be confirmed. Please check with your card issuer or try an alternative payment method.
Fraud Prevention
We reserve the right to cancel or refuse any order we suspect involves fraudulent or unauthorized use of a payment method. We may also request additional verification before processing an order.
Contact Details
Business Name: Hartford & Co
Legal Entity / Owner: GS Company
Business Registration Number: 18619541008
Business address: Via Fontespina 30, Fiumicino, RM, 00054, Italy
Customer Service Hours
Monday to Friday: 9AM - 4PM (GMT)
Saturday and Sunday: Closed
We aim to respond to your inquiries within 24 hours.
Email: info@hartfordandco.com
Phone: +44 20 3807 1513