Privacy policy

Last updated: 8/11/2026

This Privacy Policy describes how Hartford & Co. ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from hartfordandco.com (the "Site").

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies — data files placed on your device, often including an anonymous unique identifier
  • Log files — track actions occurring on the Site and collect data including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps
  • Web beacons, tags, and pixels — used to record how you browse the Site

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as "Order Information."

How We Use Your Information

We use Order Information to:

  • Fulfill orders (including processing payment, arranging shipping, and providing invoices/order confirmations)
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide information or advertising related to our products or services, in line with your preferences

We use Device Information to help screen for potential risk and fraud, and to improve and optimize our Site.

Sharing Your Information

We share your Personal Information with third parties to help us use it as described above. For example:

  • Shopify — our e-commerce platform, which powers our store
  • Payment processors (e.g., Shopify Payments, PayPal, Stripe) — to process transactions
  • Shipping and fulfillment partners — to deliver your orders
  • Analytics providers (e.g., Google Analytics) — to understand how customers use the Site

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to otherwise protect our rights.

Your Rights (UK Visitors)

If you are located in the UK, you have the right to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing. Contact us at info@hartfordandco.com to make a request.

Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete this information.

Cookies

We use cookies to operate and improve the Site. You can manage cookie preferences through your browser settings.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Changes

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Details

Business Name: Hartford & Co
Legal Entity / Owner: GS Company
Business Registration Number: 18619541008
Business address: Via Fontespina 30, Fiumicino, RM, 00054, Italy

Customer Service Hours
Monday to Friday: 9AM - 4PM (GMT)
Saturday and Sunday: Closed

We aim to respond to your inquiries within 24 hours.

Email: info@hartfordandco.com

Phone: +44 20 3807 1513